What happens if I get involved in an accident?

If you are involved in an accident, you must inform Pikyrent Customer Service immediately, describing the details of the accident, the damage to the vehicle and providing the exact address of where it is located.

You are required to remain at the scene of the accident until the arrival of the Pikyrent operator, unless you need medical care, in which case call for help immediately.

In the event that you are involved in an accident with unidentified vehicles, you are protected by insurance coverage, but you will be charged an excess.

Remember to report the incident to the competent authority, fill in the CID form where possible and send Pikyrent all the documentation of the accident by sending the original copy to the administrative office (Pikyrent srl – Strada Vassallo n. 1, 70124 – Bari).