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Can I book a Piky car or a Piky scooter?
Of course! If you can’t start your trip right away, you can book your vehicle for up to 20 minutes at a reduced rate, during which time no one else can rent the particular vehicle you booked. After 20 minutes without you having activated the rental, the vehicle returns to “available” and can be rented or booked by other users. Select one of our vehicles from the map on the Pikyrent app and click on the “Book” button.
Can I close my Pikyrent account and delete my data?
Unsubscription from the service can be requested from the app by following these steps:
Menu – Profile – Request account cancellation
Account data will be managed as per the General Terms and Conditions and in accordance with articles 17 et seq. of the GDPR
The credit on the wallet will not be refunded as stated in the terms and conditions signed in the moment of the registration.
Can I see my travel history?
Of course! In the Profile section within the app you will be able to view all the information about your Pikyrent rentals. The available information includes: start and end time, cost of the trip, km travelled, etc.
How do I become a Pikyrent user?
You must first register on the app, entering your personal data, your email, your mobile number and, lastly, setting a password.
Once you have sent your contact details, you will receive a verification code by email and one by sms. By entering them in the app, you can complete the registration. If you do not receive the codes, check the spam folder or you can always go back to the registration form and click on “resend sms” or “resend email“.
To complete your registration with the service, you need to enter your driver’s licence details (number, issuing authority and expiration date), upload a front and back photo of your driver’s licence and a selfie holding your driver’s licence, and add a payment method. One of our operators will then verify your data before enabling you to use the service.
PROMO Refer a friend
Pikyrent promotes a referral program: invite friends to sign up for the service and get free rental minutes.
It’s simple and only takes a few steps.
Those who are already registered with Pikyrent have an invitation code to share with a friend. The code can be found in the Profile section
By entering the code during registration, the new user immediately receives a voucher of 20 minutes of free rental.
Those who invite friends, on the other hand, receive a voucher of 20 minutes of free rental after the new member has made their first rental on any vehicle in the fleet.
The voucher for both users arrives directly in the app. It can be found in the Offers and Agreements section, and to use it, simply click on “Redeem Voucher”.
